Monique St. Paul
Monique St. Paul
Community Health Center, Training Program Specialist
Monique St. Paul currently works as a training program specialist. She formerly worked as an instructional designer, focusing on applying learning theory and game design to training in virtual reality. She is the co-host of “Intersections in Learning and Development,” a webcast hosted by the Training, Learning, and Development (TLDC) community. Monique’s leadership, facilitation, and public speaking experiences help her craft engaging curriculum for her learners. Monique holds a master’s degree in communication management with a concentration in learning and development from the University of Denver. She received her bachelor’s degree in communications from Roger Williams University. She serves as president for the ATD Southern Connecticut chapter.
🗓️ Monique’s talk:
Breaking Silos for the Optimum User Experience
Track B (Downstairs), Friday 3:00 pm - 3:45 pm
Team collaboration is often more of an illusion than it is a reality. Restructuring of teams as people are promoted, leave the company, or work remotely make it imperative to ensure project cohesion by breaking silos. Alignment goes beyond meeting at the launch meeting; yet, it also doesn’t mean inviting all team members to every meeting. There’s a delicate balance to keep the team connected to present the optimum user experience.
In this session, you’ll learn how to build communication habits and use agile methodology to prevent the failures that cause confusion, extend deadlines, and damage the customer journey. Explore how to bring storytelling, designers, QA, marketing, and project management into the fold to keep users at the forefront.