Jess Schaefer
Jess Schaefer
Principal Graphic Designer, Red Hat
Working closely with the Customer Portal team, Customer Content Services technical writers, and product subject matter experts, Jess ensures that technical diagrams and portal pages adhere to the Red Hat brand standards, use consistent visual language, and effectively communicate each concept to Red Hat’s customers.
How to critique other people’s designs without pissing them off
UX designers aren’t allowed to run out of the room crying when you review their wireframes, but sometimes they look like they want to. Harsh and arbitrary critiques annihilate the essential communication that needs to take place within a team. Feedback should empower designers and set them up for success. They need to understand why you want changes and how those changes will improve the final product and experience. In this lightning talk, Ingrid and Jess will share basic principles to use when critiquing a design and give concrete examples of how to apply them to your work.