Lorena Burcher
Lorena Burcher
Technical Editor, Red Hat
Lorena Burcher has a background in translation, research, and second language acquisition. After many years teaching Spanish and French to undergraduate students, she redirected her skills to a new field: technical communication. For the past two years, she has worked at Red Hat as a technical editor, leading minimalism sessions, mentoring new writers, and editing product documentation.
🗓️ Lorena’s talk:
UX writing: the right words in the right place at the right time
Track B (Downstairs), Friday 2:00 pm - 2:45 pm
Sloppy tool tips, poorly labeled components, confusing error messages, and obtuse hover help are like gravel on the smooth surface of your interface. To deliver a truly stellar user experience, you need strong UX writing, tailored to your specific audience. This workshop will help you hone these essential UX writing skills.
With an emphasis on UX technical writing, we’ll show you examples of both excellent and poor UX writing from our own projects. We’ll explain what works and what doesn’t and why. Then, you’ll practice putting your own words and images on sample interfaces. We want you to be able to approach your next UX writing assignment with confidence and panache.