Karen Holtzblatt, Keynote

Stuck at home? Nowhere near your customers or your team? Wish you could go to the field to see what your users are really doing? Want to think wider than usability tests? Never fear!

Remote tools make gathering and using field data collaboratively with your team possible. Join Karen Holtzblatt, originator of Contextual Inquiry and Contextual Design, to learn how to use the key techniques of remote Contextual Design. Understand the power of field data for innovation and discover how to collect that data from your home office. Learn which tools to use to synthesize that data with your team. Drive ideation and run a remote visioning session. Yes, you can go beyond tiny fixes and enhancements even in the Pandemic. Go to the field remotely and continue to drive product innovation.